Groomers • Pet Care • Voice-first • Urgent Call Capture

AI Receptionist + Scheduling for Pet Groomers—with Urgent Call Capture.

Convert calls into booked appointments—even when you're grooming or after hours. The AI answers from your knowledge base, qualifies the request, and escalates urgent callers with a YES/NO transfer to your phone.

  • Urgency triage up front so your highest-value calls get priority.
  • Owner control reply YES/NO to the AI's dedicated number to transfer live or book instead.
  • Scheduling automation book, reschedule, cancel, confirm, and remind automatically.

$199 one-time setup • $299/mo subscription (month-to-month, cancel anytime) • Unlimited customer‑initiated conversations + SMS reminders • Optional voice line available

3–4
Rings first
YES/NO
Transfer control
24/7
After-hours
DFY
Setup included
Pet grooming call example
UrgentOwner AlertBook if no reply

Example conversation

Thank you for calling ABC Pet Grooming services. How may I assist you today?
Hi, my dog is getting really shaggy and I need to book him in for a full groom.
We would love to get him looking his best! Would you like to go ahead and schedule an appointment?
Yes, please. I prefer a morning slot on a weekend if possible.
I can certainly check our weekend morning availability for you. May I get your first and last name please?
Jenny Lopez
Thank you, Jenny. While I'm pulling up the schedule, could you tell me what breed of dog you have?
Your receptionist keeps the customer on the line by asking and answering questions while you decide if you want to take the call. You receive a text message with the customers’ name and urgent matter so you can decide if you want to take the call.

Multi-Channel Messaging

Connect with clients on every platform

Automated responses across Instagram, Messenger, and SMS — never miss a booking opportunity

Instagram

Instagram

DM Automation

Messenger

Messenger

Chat Automation

SMS

SMS

Text Automation

Instant
Auto-Replies
24/7
Availability
3x
More Bookings
100%
Response Rate

Urgent scenarios for Pet Groomers

These are the calls you don't want going to voicemail—especially during busy grooming hours.

Top "urgent" callers

  • Matted fur that's getting worse
  • Pet got into something (skunk, sticky substance)
  • Last-minute grooming before travel/boarding
  • New puppy owner needing first groom advice

The AI uses these scenarios to decide when to trigger Urgent Call Capture.

What Urgent Call Capture does

When the caller confirms it's urgent, the AI collects name + pet info, texts you a short summary, and asks if you want the call transferred now. If you reply NO—or don't respond—it books the next available appointment.

Step 1

AI asks urgency question early in the call.

Step 2

If urgent: text groomer summary from the AI's dedicated number.

Step 3

Groomer replies YES to transfer live; NO to book instead.

Step 4

If no reply: AI books automatically (your rules).

Trade-specific intake questions

Your AI desk asks the right questions so you're prepared—or decide to take the call live.

Intake questions

  • What type of pet? (dog/cat) What breed?
  • What services do you need? (full groom/bath/nail trim)
  • Any matting, skin issues, or special needs?
  • Is your pet up to date on vaccinations?
  • Best callback number

Common caller questions

  • How much for a [breed] grooming?
  • How long will it take?
  • Do you do cat grooming?
  • What vaccinations do you require?

Groomer routing

Route to specific groomers based on pet type, size, or service specialty.

Scheduling rules

Appointment durations by breed/size, recurring grooming schedules, and booking windows—defined by you.

How it works for Pet Groomers

We build your knowledge base and scripts, configure call routing, connect your calendar, and go live—then tune it based on real conversations.

Step-by-step
1

Knowledge base

services, pricing by breed/size, policies, hours.

2

Routing

after 3–4 rings, instantly, or instead of voicemail.

3

Urgent Call Capture

YES/NO transfer via the AI's dedicated number.

4

Go live + optimize

refine scripts/guardrails to improve booking rate.

Best-fit

Ideal for groomers who can't answer calls while working with pets—but missing calls means empty slots and lost revenue.

We can also add SMS follow-ups, website chat, and IG/FB DMs if you want more coverage.

Voice + SMSOwner ControlAuto-booking
Pricing

Guardrails

Ensure safe, reliable AI behavior with built-in rules, validations, and controlled responses.

Knowledge base

You approve what the AI can say (services, pricing, policies). It answers from that source of truth.

Escalation rules

Define when to transfer, notify, or book—so you stay in control.

Transcript tuning

We review real conversations and tighten scripts for better conversion.

Groomer alerts

Dedicated AI number so urgent lead alerts are clearly separated from personal messages.

Ecosystem Integrations

Seamlessly connected with your tools

We play nice with everyone. Sync your data across the most popular CRM, marketing, and calendar platforms.

31
Google Calendar
C
Cal.com
HubSpot
Zoho CRM
Instagram
Messenger
Cox Automotive
Cox Automotive
Xtime
Xtime
VinSolutions
VinSolutions
Fortellis
Fortellis
31
Google Calendar
C
Cal.com
HubSpot
Zoho CRM
Instagram
Messenger
Cox Automotive
Cox Automotive
Xtime
Xtime
VinSolutions
VinSolutions
Fortellis
Fortellis

Pricing

Voice-first packages priced by call volume. Typical for Pet Groomers: $699–$999/mo.

Recommended

Voice + Urgent Call Capture

From $699/mo

Typical: $699–$999/mo (volume-based)

  • Voice receptionist + knowledge base Q&A
  • Urgency triage + groomer YES/NO transfer
  • Scheduling + confirmations + reminders
Optional

Messaging add-ons

As needed

SMS + website chat + IG/FB DMs

  • Follow-up texts
  • Website conversions
  • Social inquiry capture
Setup

Done-for-you launch

$99–$199

Per location (typical)

  • Knowledge base build
  • Routing configuration
  • Scripts + guardrails

We'll recommend the right package based on your call volume and urgency needs.

FAQ

Frequently Asked Questions

Answers to common Pet Groomer objections.

Demo

See it handle a real inquiry end-to-end

Watch a 60-second demo of the AI handling a pet grooming call, qualifying the request, and capturing the appointment.

How it works