Home Services • Carpentry • Voice-first • Urgent Call Capture

AI Receptionist + Scheduling for Carpenters—with Urgent Call Capture.

Convert calls into booked jobs—even when you're on-site, driving, or after hours. The AI answers from your knowledge base, qualifies the project, and escalates urgent callers with a YES/NO transfer to your phone.

  • Urgency triage up front so your highest-value calls get priority.
  • Owner control reply YES/NO to the AI's dedicated number to transfer live or book instead.
  • Scheduling automation book, reschedule, cancel, confirm, and remind automatically.

$199 one-time setup • $299/mo subscription (month-to-month, cancel anytime) • Unlimited customer‑initiated conversations + SMS reminders • Optional voice line available

3–4
Rings first
YES/NO
Transfer control
24/7
After-hours
DFY
Setup included
Carpentry call example
UrgentOwner AlertBook if no reply

Example conversation

Thank you for calling ABC Carpentry services. How may I assist you today?
A wooden step on our main staircase just snapped in half when I stepped on it.
I’m sorry to hear that; a broken stair tread is a serious safety concern. Is this an urgent request or would you like to schedule an appointment?
It’s urgent. It is the only way upstairs and we have young children. It’s a major fall hazard.
I understand the danger completely. Let me see if I can find a carpenter nearby to come and secure the stairs immediately. May I get your first and last name please?
James Wilson
Thank you, James. While I am coordinating with our team, can you tell me exactly when the step broke?
Your receptionist keeps the customer on the line by asking and answering questions while you decide if you want to take the call. You receive a text message with the customers’ name and urgent matter so you can decide if you want to take the call.

Urgent scenarios for Carpenters

These are the calls you don't want going to voicemail—especially after hours.

Top "urgent" callers

  • Broken deck / railing safety hazard
  • Storm damage to fencing or structure
  • Door won't lock / security issue
  • Emergency board-up after break-in

The AI uses these scenarios to decide when to trigger Urgent Call Capture.

What Urgent Call Capture does

When the caller confirms it's urgent, the AI collects name + issue, texts you a short summary, and asks if you want the call transferred now. If you reply NO—or don't respond—it books the next available appointment.

Step 1

AI asks urgency question early in the call.

Step 2

If urgent: text owner summary from the AI's dedicated number.

Step 3

Owner replies YES to transfer live; NO to book instead.

Step 4

If no reply: AI books automatically (your rules).

Trade-specific intake questions

Your AI desk asks the right questions so you show up prepared—or decide to take the call live.

Intake questions

  • What type of work? (deck/fence/framing/trim/cabinets/repair)
  • Is this new construction, repair, or replacement?
  • Is there a safety concern or damage?
  • Do you have materials or need us to supply?
  • Address + best callback number

Common caller questions

  • Do you offer free estimates?
  • Can you match existing woodwork/trim?
  • What's your typical lead time?
  • Are you licensed and insured?

Service area rules

Confirm zip code/city and route to the right coverage area or crew.

Scheduling rules

Estimate slots, project durations, and emergency escalation behavior—defined by you.

How it works for Carpenters

We build your knowledge base and scripts, configure call routing, connect your calendar, and go live—then tune it based on real conversations.

Step-by-step
1

Knowledge base

services, pricing, service area, hours, policies.

2

Routing

after 3–4 rings, instantly, or instead of voicemail.

3

Urgent Call Capture

YES/NO transfer via the AI's dedicated number.

4

Go live + optimize

refine scripts/guardrails to improve booking rate.

Best-fit

Ideal for carpentry businesses where the owner or a small crew is on the job site all day—but missing calls means losing projects to whoever answers first.

We can also add SMS follow-ups, website chat, and IG/FB DMs if you want more coverage.

Voice + SMSOwner ControlAuto-booking
Pricing

Guardrails

Ensure safe, reliable AI behavior with built-in rules, validations, and controlled responses.

Knowledge base

You approve what the AI can say (services, pricing, policies). It answers from that source of truth.

Escalation rules

Define when to transfer, notify, or book—so you stay in control.

Transcript tuning

We review real conversations and tighten scripts for better conversion.

Owner alerts

Dedicated AI number so urgent lead alerts are clearly separated from personal messages.

Ecosystem Integrations

Seamlessly connected with your tools

We play nice with everyone. Sync your data across the most popular CRM, marketing, and calendar platforms.

31
Google Calendar
C
Cal.com
HubSpot
Zoho CRM
Instagram
Messenger
Cox Automotive
Cox Automotive
Xtime
Xtime
VinSolutions
VinSolutions
Fortellis
Fortellis
31
Google Calendar
C
Cal.com
HubSpot
Zoho CRM
Instagram
Messenger
Cox Automotive
Cox Automotive
Xtime
Xtime
VinSolutions
VinSolutions
Fortellis
Fortellis

Urgent Call Capture Pricing

Transparent, team-based pricing for home service contractors. Start with a one-time setup, then pick the tier that fits your crew.

Setup

Done-for-You Launch

$299

One-time • per location

  • Full knowledge-base build for your trade
  • Channel + calendar integration
  • Scripts + escalation rules
  • Branded Urgent Call Capture configuration
Most Popular

Urgent Call Capture — Small Teams

$499/mo

1–2 team members • Cancel anytime

  • Phone + SMS urgent call capture
  • Deep knowledge base (services, pricing, service areas)
  • Booking + reschedule + cancel + confirm
  • SMS reminders & follow-ups
  • Customer portal with transcripts
Growth

Urgent Call Capture — Medium Teams

$699–$999/mo

Tiered by team size • Cancel anytime

  • Everything in Small Teams
  • Multi-technician routing & dispatch logic
  • Priority escalation rules
  • Extended service-area coverage
  • Dedicated onboarding support
Enterprise

Urgent Call Capture — Large Teams

Custom

Medium to large operations • By appointment

  • Everything in Medium Teams
  • Custom integrations & workflows
  • Volume-based pricing
  • Dedicated account manager
  • Multi-location support

We'll recommend the right tier based on your team size and call volume.

FAQ

Frequently Asked Questions

Answers to common Carpentry objections.

Demo

See it handle a real inquiry end-to-end

Watch a 60-second demo of the AI handling an urgent carpentry call, qualifying the project, and capturing the job.

How it works