Home Services • Electrical • Voice-first • Urgent Call Capture

AI Receptionist + Scheduling for Electricians—with Urgent Call Capture.

Convert calls into booked jobs—even when you're on-site, driving, or after hours. The AI answers from your knowledge base, qualifies the issue, and escalates urgent callers with a YES/NO transfer to your phone.

  • Urgency triage up front so your highest-value calls get priority.
  • Owner control reply YES/NO to the AI's dedicated number to transfer live or book instead.
  • Scheduling automation book, reschedule, cancel, confirm, and remind automatically.

$199 one-time setup • $299/mo subscription (month-to-month, cancel anytime) • Unlimited customer‑initiated conversations + SMS reminders • Optional voice line available

3–4
Rings first
YES/NO
Transfer control
24/7
After-hours
DFY
Setup included
Electrical call example
UrgentOwner AlertBook if no reply

Example conversation

Thank you for calling ABC Electrical Services. How may I assist you today?
We have an outlet in the kitchen that just started sparking and now the power is out in half the house.
I’m sorry to hear that; sparking outlets can be very dangerous. Is this an urgent emergency or would you like to schedule an appointment?
It’s definitely urgent. We're worried about a fire. We need someone right away.
I completely understand your concern. Let me check for the nearest available electrician who can get to you immediately. May I get your first and last name please?
David Miller
Thank you, David. While I'm looking for a technician, can you tell me exactly when you first noticed the sparking?
Your receptionist keeps the customer on the line by asking and answering questions while you decide if you want to take the call. You receive a text message with the customers’ name and urgent matter so you can decide if you want to take the call.

Urgent scenarios for Electricians

These are the calls you don't want going to voicemail—especially after hours.

Top "urgent" callers

  • Burning smell from panel / outlets
  • Sparking outlets or switches
  • Total power outage (not utility)
  • Exposed wires / safety hazard

The AI uses these scenarios to decide when to trigger Urgent Call Capture.

What Urgent Call Capture does

When the caller confirms it's urgent, the AI collects name + issue, texts you a short summary, and asks if you want the call transferred now. If you reply NO—or don't respond—it books the next available appointment.

Step 1

AI asks urgency question early in the call.

Step 2

If urgent: text owner summary from the AI's dedicated number.

Step 3

Owner replies YES to transfer live; NO to book instead.

Step 4

If no reply: AI books automatically (your rules).

Trade-specific intake questions

Your AI desk asks the right questions so you show up prepared—or decide to take the call live.

Intake questions

  • What's happening? (outage/sparking/flickering/smoke)
  • Is this affecting the whole house or one area?
  • Have you checked/reset the breaker?
  • Age of home / electrical panel if known?
  • Address + best callback number

Common caller questions

  • Do you handle panel upgrades?
  • Are you licensed and insured?
  • What's your service call fee?
  • Can you do same-day / emergency service?

Service area rules

Confirm zip code/city and route to the right coverage area or tech.

Scheduling rules

Durations, buffers, after-hours booking windows, and emergency escalation behavior—defined by you.

How it works for Electricians

We build your knowledge base and scripts, configure call routing, connect your calendar, and go live—then tune it based on real conversations.

Step-by-step
1

Knowledge base

services, pricing, service area, hours, policies.

2

Routing

after 3–4 rings, instantly, or instead of voicemail.

3

Urgent Call Capture

YES/NO transfer via the AI's dedicated number.

4

Go live + optimize

refine scripts/guardrails to improve booking rate.

Best-fit

Ideal for electrical businesses where the owner or a small team cannot answer every call—but missing urgent calls is expensive.

We can also add SMS follow-ups, website chat, and IG/FB DMs if you want more coverage.

Voice + SMSOwner ControlAuto-booking
Pricing

Guardrails

Ensure safe, reliable AI behavior with built-in rules, validations, and controlled responses.

Knowledge base

You approve what the AI can say (services, pricing, policies). It answers from that source of truth.

Escalation rules

Define when to transfer, notify, or book—so you stay in control.

Transcript tuning

We review real conversations and tighten scripts for better conversion.

Owner alerts

Dedicated AI number so urgent lead alerts are clearly separated from personal messages.

Ecosystem Integrations

Seamlessly connected with your tools

We play nice with everyone. Sync your data across the most popular CRM, marketing, and calendar platforms.

31
Google Calendar
C
Cal.com
HubSpot
Zoho CRM
Instagram
Messenger
Cox Automotive
Cox Automotive
Xtime
Xtime
VinSolutions
VinSolutions
Fortellis
Fortellis
31
Google Calendar
C
Cal.com
HubSpot
Zoho CRM
Instagram
Messenger
Cox Automotive
Cox Automotive
Xtime
Xtime
VinSolutions
VinSolutions
Fortellis
Fortellis

Urgent Call Capture Pricing

Transparent, team-based pricing for home service contractors. Start with a one-time setup, then pick the tier that fits your crew.

Setup

Done-for-You Launch

$299

One-time • per location

  • Full knowledge-base build for your trade
  • Channel + calendar integration
  • Scripts + escalation rules
  • Branded Urgent Call Capture configuration
Most Popular

Urgent Call Capture — Small Teams

$499/mo

1–2 team members • Cancel anytime

  • Phone + SMS urgent call capture
  • Deep knowledge base (services, pricing, service areas)
  • Booking + reschedule + cancel + confirm
  • SMS reminders & follow-ups
  • Customer portal with transcripts
Growth

Urgent Call Capture — Medium Teams

$699–$999/mo

Tiered by team size • Cancel anytime

  • Everything in Small Teams
  • Multi-technician routing & dispatch logic
  • Priority escalation rules
  • Extended service-area coverage
  • Dedicated onboarding support
Enterprise

Urgent Call Capture — Large Teams

Custom

Medium to large operations • By appointment

  • Everything in Medium Teams
  • Custom integrations & workflows
  • Volume-based pricing
  • Dedicated account manager
  • Multi-location support

We'll recommend the right tier based on your team size and call volume.

FAQ

Frequently Asked Questions

Answers to common Electrician objections.

Demo

See it handle a real inquiry end-to-end

Watch a 60-second demo of the AI handling an urgent electrical call, qualifying the request, and capturing the job.

How it works